Kerry London has a specialist claims handling team who will be able to assist you every step of the way. Please visit the Kerry London claims webpage for more information. If you’d prefer to speak to someone, please call us on 02920 029564 and we’ll be happy to help.

This is not an exhaustive list but most insurers will require:

• Your name and company details
• Your policy number (found on your certificate of insurance or policy schedule)
• Your contact details (name and phone number)
• The name and contact details of any claimant

This is not an exhaustive list but most insurers will require:

• Date, time and place of the incident
• How it occurred
• Names of witnesses and people involved
• Damage to property (if applicable)
• Estimated cost of repairs to property damage (if applicable)

This is not an exhaustive list but most insurers will require:

• Contact details of injured party
• Nature of injury
• Hospital details (if necessary)
• Date returned to work

Once you provide all the information to your underwriter, they will:

• advise you about the next steps
• provide you with an immediate solution to the claim situation e.g. arrange for your car to be taken to an authorised repairer
• proactively keep you or your broker informed about the progress of the claim
• work towards settling the claim as quickly as possible.